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return policy

Bigdesign brand abides by professional and high quality standards in creating every single handcrafted product. However, if you are not satisfied with our work, you can return the goods within 1 WEEK from the moment of delivery. The product must be intact. It has to be sent with all its parts and inside its original box, including the packaging, in order to ensure a good shipment.

Once received the goods and verified their integrity, we will return the amount paid.

The return shipment is at the expense of the customer.

For additional information, do not hesitate to contact us:
E-mail: info@bigdesignstudio.it
Customer service: +393456988713